We ship the goods within 3 working days after payment confirmation. Regardless of the payment method you choose, you can track the status of your order online.

Shipping costs include handling, packaging and postage. Processing costs are fixed, while transportation costs may vary depending on the size, weight of the package and destination. We advise you to combine orders. We will not be able to combine two or more separate orders and delivery cost will be calculated for each of them separately. Delivery of goods will be your responsibility, but we take care of the safety of fragile goods. When ordering delivery, please check the correctness of your address.

We use boxes of optimal size and with a good level of protection.

If we produce the product on your order, then the product is created and shipped within the agreed period, after the payment confirmation.

You can pick up products for free at the RAVISANA UAB store in Vilnius at 83 Zhirmunu str. during working hours.

As a rule, orders are dispatched as a registered package via Lithuanian Post.

Usually, the parcel is delivered within 2-3 days (Lithuania), or within 1-4 weeks (international parcels, depending on the country of destination), after
payment confirming (valid only for ready for shipment products). We ship products to all countries.

At your request, we can send through the delivery service according to the rates of the service you have chosen.

Please note that during the pre-holiday period, delivery may be delayed due to high load.

Upon receipt, please check the package for damage. In case of damaged packaging, please note the damage in the shipping documents and immediately inform us.

We save transport documents as a confirmation of the shipment of products.

Please note that in case of international delivery, you pay customs fees.